Leslie Parker meet all of our expectations, she was extremely efficient with her responses, always providing thorough detailed information in a timely manner. I would highly recommend Leslie Parker to a friend and we are looking forward to planning our next vacation with Leslie. Leslie is the only agent I deal with for the past three years now.
Thank you Terri for checking in, we had an amazing time J We would definitely recommend Hotel Xcaret - service was really good, food was excellent, the room was well appointment with great amenities. The hotel has a river running through it (really large property as so many of them are) - with nice sandy beaches by the lagoons on the river. You could kayak or paddle board through the river, the water was crystal clear.
Nice personal touches in the restaurants - ladies making tortillas by hand and cooking them to order for breakfast (one of Rod's highlights of the week), a lovely guy walking around with beautiful breakfast pastries, one of the mariachi bands from the Xcaret show performed one night in one of the a la carte restaurants - they were incredible.
Unfortunately you can't swim in the ocean at that property - very rocky part of the coast - but they had lovely sun beds right up to the sea front - so we sat there a couple of time.
The gym was well equipped and very clean. We didn't use the spa. Concierge staff very helpful.
The hotel being part of all the parks also works really well - they have buses running fairly frequently, and once at the parks there is a bit of preferential treatment (based on being identified as staying at the hotel). We all went to Xcaret (which we have been to a few times) and the evening show is well worth watching. Rod and Amelia went to Xplor for ziplining and the buggy over rough terrain - I stayed back to relax - but versus booking a trip like either of these as an excursion (like with Apple Vacations) you didn't have to stay all day - you just got the courtesy hotel bus to and from as you wished. We heard good things about the Xenses park from a couple of people.
Airport transportation was directly on the Hotel Xcaret bus - we checked in with the A. rep as usual and they redirected us. This too was great as we didn't have to stop at multiple hotels on the way - both airport transfers were direct.
All buffets were served by staff due to current circumstances, so multiple guests are not touching the same utensils. If you have any clients a little nervous about traveling - their safety protocols were great - temperature check before being seated in the restaurants, hand sanitizer dispensers which you were encouraged to use before being seated, gentle reminders about wearing masks when moving around.
Flights were good - full - no issues. Covid test at the hotel was smooth - we signed up earlier in the week for a time slot the day before departure, and they emailed the results within a couple of hours - which we needed checking in at the airport.
We all did really enjoy the hotel, were so glad we went, and would definitely go back. Believe they are opening another part to the hotel in the next couple of months. It is a newer property, and not showing any signs of aging just yet.
Thanks for all of your help as always.here's to more travels one day J
"Cathy is an excellent travel agent. She is very helpful getting extra information on what you are looking for and makes sure you get everything you need for a wonderful vacation. She follows up with valuable information about the place you are visiting before your trip, which is excellent for me as a tourist. I highly recommend Cathy as a travel agent and will use her again."
"All details of trip handled professionally and beyond expectations."
"Elin has always treated my family as if we were her only client. Elin has always gone the extra mile to make certain all of our arrangements would be perfect"
"For the second year in a row, Barbara planned an adventure for us that was beyond compare! I always recommend Barb to others! Wondering where she is sending us next year! She knows us -- and what we want out of once-in-a-lifetime experiences -- well!"
"I have a lot of special request when I go away on vacation because I have a disability and Cathy Cummings met every one of those requests with patience and understanding. She always answers every one of my questions no matter how silly I think they are it does not matter to her, she always finds an answer to reassure me that everything will be okay on my trip."
"Leslie is very thorough, always would get back same day and if not able let us know where she was at in the process, very responsive. 2nd vacation booked with Leslie. Both vacations were wonderful. She is great!"
"Donna was outstanding and were are extremely happy with her as our travel agent at Rosenbluth Vacations. She is extremely knowledgeable, organized, and presents all options in planning your vacation. She is on top of things in a timely manner with follow-up calls and emails up to your departure and upon your return. Donna really cares for you to have an amazing adventure, and we wouldn’t hesitate to use or recommend her services in the future. Many thanks to Donna for helping us plan our wonderful Hawaiian vacation! - Jennifer and Alan L."
"A great and flawlessly planned vacation. We spent two hours with Donna booking on the fly and said we'd like to travel to Europe in a month's time. Tough to plan on such short notice! We hit four European cities in eleven days including three planes and three trains with no issues and four wonderful hotels each in the heart of where we want to explore with fantastic amenities. This is our second trip to Europe with Donna and I will gladly recommend her to anyone who's interested in traveling abroad."
"The vacation in Italy went very well. Lynn and I enjoyed every minute of it thanks in large part to your support with the hotels, transportation, and tours. It was just the right balance of pre-planned tours and free time to explore the four venues we visited. All of the Viator tours were excellent, especially the all-day excursions to Tuscany and Capri. I had been a little concerned about the pick-up locations and timing, but they all worked out well. I think our favorite hotel was the Antica Mura in Sorrento - a great room (all by itself on the roof with our own terrace), and excellent customer service, especially the driver they arranged (Francesco) who drove us all day down the Amalfi coast and to the airport the next day. He wasn't just a driver but and excellent tour guide as well."
" Donna worked through all her connections for an hour and a half to get us what we wanted. Fast, Five stops in 1 days, she made it easy."
"The Best, no comparison. Always available and responsive. Julie solves my problems that are always of my own making. We are a loyal return client for many years."
"We've worked with Anella for several years. She always does an excellent job! And we already have and will continue to come back!"
"Marion Iannaco is our go to person for vacation planning. She is always helpful and sees to it that our requests are met. She is always quick to reply to an email or phone call and always pleasant. Marion is the best and we would never think of going to any one else. So thrilled to have found her!"
"Within hours Carol Evans had a package with several options for us to choose from. Once we decided what we wanted with 24 hours Carol had everything booked. She is amazing to work with. I have already recommended Carol Evans to several people and will continue to do so. Carol Evans is the only person I will trust my vacation plans with. She has a customer for life."
"We have used Elin Jeantet for travel planning several times. She is always helpful , gives many good suggestions and is very easy to work with. Elin Jeantet is always quick to respond to any questions we might have or dealing with any problems that may come up. Elin Jeantet covers all the bases with her suggestions and sometimes surprises us with something we had not thought about. We are not only very likely to recommend Elin Jeantet to friends, but have already recommended her several times. Any vacation planning we do, we will always plan to go to Elin Jeantet first to help with that planning."
"We have been planning our vacations through Carol for many, many years now and we have always been extremely pleased with the service she provides. She is friendly, efficient and always finds the great deals and vacations for us!!! We couldn’t be happier with her. Thank you Carol"
"Barbara is outstanding. She has taken care of many trips for us and always delivers the best service. Barbara gets back as soon as possible with answers to questions. She is super efficient, very detail oriented, confirms everything in writing and will follow up with a phone call if necessary. I am confident my travel needs are well met with Barbara orchestrating all the details. I have recommended her to friends whom were very satisfied."
"Totally on top of our plans and shows great patience. Based on efficiency and rapid response. Marion's experience is a major plus. That's why we continue to rely on her and Rosenbluth Vacations. Next year's vacation is planned with Marion"
"Elin has planned at least 10 trips for us, many involving complicated transportation arrangements through Europe. There has never been one single glitch. We go nowhere without enlisting Elin. She is simply the best!"
We got back yesterday and i couldn’t wait to tell you what an amazing vacation we had. Everyday was a wonderful adventure with fabulous guides. Winter lake lodge was an experience we never expecting it was so special in so many ways. You did an amazing job. We hiked kayaked canoed snow shoed up a ridge and i lived to tell the tale.
Thank you so much for creating a life time experience."
"We returned from our trip on the Symphony of the Seas on May 18, 2019. This was our first time flying to Florida to get onto a cruise ship. We had anxiety since our original trip on the Oasis of the Seas was cancelled. Carol quickly found the Symphony trip and had it booked within a day. Carol coordinated our transport to and from the airport. Carol made sure that we prepaid all expenses prior to boarding the ship, as we requested. Every aspect of this trip ran smoothly. There were no issues. Carol took care of or advised us on everything relating to this trip. We were able to relax on a worry free vacation. We can not thank her enough."
"Already have referred several friends/coworkers to Anella and they were all happy with their travels. Anella is great at finding exactly what you are looking for in a vacation. She goes above and beyond to make sure clients are satisfied and happy. Will definitely use Anella again and again."
"The service I received from Ms. Carol Evan was excellent. Her patience, guidance, and all over consideration to assist us through our unfortunate difficult Oasis The Sea Royal Caribbean Cruise mishap will have me returning for all my travel needs. Please give Ms Carol Evan my deepest appreciation for all her highly appreciated help. Patricia Smith."
"Leslie was extremely thorough regarding my trip around the world, providing not only flight plans and seating but two trains and numerous travel destination highlights. This was a once-in-a-lifetime travel experience. I don’t think I will need this much attention to detail in the near future."
"Carol was exceptional. Our trip had unusual pitfalls such as a crane falling on our first ship. Carol worked vigorously to find and book another trip. Carol had answers for us within a 24 hour period. We could not ask for more. Carol's responses were always within a 24 hour period. I am already recommending. If possible, I will be booking again while on the current cruise. If not, I will be booking within the year."
"I called Marion in the morning getting frantic about planning my next trip that I planned to take in 6 weeks. She called me back by mid afternoon OF THE SAME DAY and had my adventure booked. There were 3 excursions also and the hotels she picked were the best. As I had been looking at prices of plane fare before I called Marion, I was worried that the fare would be greater than the rest of the trip costs but Marion prevailed. I got a great price and I can't wait to go!"
"We decided to plan a trip to Punta Cana with less than a month to plan and book. After calling two other travel agents back who responded inpatiently to our questions. I happened to drive by Rosenbluth on my way to work. Leslie agreed to see me the very next day. She talked to us about prices good hotels and just like that she set it up. We had a wonderful vacation thanks to Leslie and a pleasant surprise was that we were refunded by the airline for a mishap seating charge caused by the airline. That money basically paid for one of our Punta Cana zip line excursions."
"Donna is the consummate travel advisor. Always dots every I and crosses every T. Planning of our next trip is already in the works."
"We often recommend Terri to our friends and family that are planning trips. We've been with Rosenbluth Vacations for many years. Each trip has always exceeded our expectations. I always carry Terri's emergency phone numbers etc., but we've never experienced any setbacks during our travel. We will continue to recommend Terri to family and friends that are traveling. We're grateful for Terri's quick response, professionalism, and taking care of all of our travel needs. Kudos, Congrats to Terri!"
"Anella's personality was so gentle and calming. She helped me navigate this new adventure. Would do it again. So very helpful with ideas and recommendations. Very fast on answering all my questions. Not being a seasoned traveler she was so patient with me."
"Anella is an excellent travel agent - she understands our needs, confirms, suggests, and follows through very quickly. She has helped my friends and family plan many trips. Quick follow though. If she says she's going to do it, it gets done. Followed through with our requests for special rooms. Will absolutely use her and recommend her!"
"Elin booked our trip in minutes. Then she assisted us to secure airline connections which shaved hours when compared to the tour company connections. She assisted us to secure hotel accommodations so we could arrive a couple of days early to get rid of some jet lag before the trip began. Friendly, prompt, PROFESSIONAL service from a real pro. We will gladly use her again!"
"Leslie helped and supported me during a passport situation I was experiencing with my husband. She tried to reach out for any answers or places I needed to call to resolve the situation. Leslie was very resourceful and available at any time I needed her."
"She exceeded our expectations! Barbara always responded quickly and efficiently. Every detail was taken care of! I have already recommended her! I would love to use Barbara again!"
"Donna is both professional and as well as charming. She set up a wonderful trip to Secrets Maroma Beach Riviera in Mexico for my wife and myself that neither of us will ever forget."
"Terri is the Best travel agent I’ve ever had. She is quick and responsive."
"Carol, Outstanding service and expertise in travel industry. Have used her services for over 25 years"
"Terri was able to book a Thanksgiving trip for us in a short amount of time, I had no idea so many families booked during the holiday!!! She was patient with our many questions, it was our 1st trip as a family out of the country. Even if she was off, she had someone who covered who knew exactly how to help! She covered everything for us! I have already given her number to 4 people, 2 who are planning a trip in early 2019 and 1 that will surely go over next Thanksgiving, and give her more notice than we did!! I wish I could go more often, but when we can go, I will call Terri!!!"
"Lisa is the best travel agents we have ever had!! Thanks so much Lisa for planning another wonderful adventure for my family!"
"Carol met all expectations. Carol is very efficient, courteous and always friendly. Always responded to any emails quickly and accurately. Our trip to Hawaii was the best planned trip due to Carol. Yes, would highly recommended Carol to family & friends. We were very pleased Carol as our Travel Agent. She was efficient, courteous and very helpful. When the hurricane Lane was going to hit the Hawaiian islands, she kept us informed as to the status on the islands. Very much would use her again for another trip and recommend her to family & friends. Thanks, Carol. "
"Susie is exceptional in her knowledge of so many destinations and her helpfulness in planning a complicated trip."
"Elin is amazing! A friend and I have booked several trips with her, and they have been fantastic. Elin always gets back to me in record time. Elin is very thorough, and pays attention to details. I tell anyone planning a trip that they couldn't pick any one better than Elin. Will definitely be planning all trips with Elin."
" Elin is always up there with suggestions and ideas on how to improve your trip. Very efficient on getting back to you with details of your proposed trips. Have used her services for the past 12 years."
"Anella is super!....we have just recommended Anella to our friends planning their vacation!"
"Barbara did a phenomenal job at helping us put together our trip to Alaska. She as always on target & most efficient!"
"Hi Terri, yes we are back! The Danube cruise was beautiful, and as expected the Viking crew was top notch. Well, we really enjoyed the trip. Our thanks to you for arranging the Flight etc, and getting things together....you always come though! Terri, you can add us to the list of satisfied Viking customers."
"Carol, Secrets Maroma was amazing!!!! We had the best time the room was perfect the food........ there wasn’t enough haha. We loved being in the preferred club that was top notch and absolutely the way to go! We went swimming with the dolphins and walking on fifth ave which was so much fun! We even had dinner on the beach. Without your help none of that would have been possible. From the airfare, transportation, hotel accommodations and all the recommendations it was the perfect vacation to relax. Easy planning from start to finish it was great. Thanks again and next we will be planning possibly a honey moon for June 2019, and in June 2020 I’d like to go to music awards/ music fest in Nashville. Again you are the best!"
"Barbara goes above and beyond! We know everything is taken care of and are so excited for our trip! We have recommended Barbara many times to friends and family."
"Barb is wonderful, attentive and efficient! Barb is an outstanding travel agent and friend. She goes the step beyond to make it all happen!"
"Susie is the best! Incredibly knowledgeable and detail oriented. Would recommend her to everyone. Thanks, Susie!"
"Every vacation Barbara has planned for us have been perfect. Her attention to detail is amazing. Barb responds to any and all questions within a reasonable time. Her professionalism shines through when she is handling your travel arrangements. We traveled from Fl to Seattle by Amtrack train then an Alaskan cruise. 3 different trains, going and coming home. Everything worked out beautifully. True perfection. We have used Barbara for several cruises to the Caribbean and a cruise to Alaska. We will continue to iuse Barbara for future vacations as we have had great experiences with her travel expertise."
"I have and will continue to recommend Elin Jeantet to friends and relatives. I have used Elin for several vacations and will do so in the future. I have also recommended her to friends and relatives."
"Terri Pruitt did an excellent job plnning and booking all our requests. Being we were two families traveling from different states everything worked out terrific. I would certainly recommend her and her travel agency."
"Barbara is excellent, hands on and there for you every step of the way. Highly recommend Barbara!!"
"Donna never ceases to amaze and impress with her knowledge, effort, and professionalism. Our happiness can easily be seen by the amount of repeat trips we have booked and loyalty that is developed between ourselves and Rosenbluth travel. We plan on many more in the years to come. In our opinion new clients should be directed to Donna as we are certain they will receive the best service and knowledge and become future clients of Rosenbluth."
"Love her! Great service, efficient, always pleasant, and always has good suggestions. Have already recommended her! We have used Donna for our last 3 trips- I wish I had known about her sooner!"
"Carol is patient, accessible and knowledgeable. She was so helpful to us. Carol replied to my calls and emails the same day. Carol gave us very detailed information about getting to our destination in Mexico. In addition, she provided much needed information and perspective when there were travel warnings for the area we were planning to visit. I will happily recommend Carol to my friends! Looking forward to using her again as she made our trip planning so much easier."
"Leslie was wonderful! I couldn’t ask for someone who was so on top of everything I needed. Definitely 10 star rating!"
"We have used Elin several times in the past and have always been extremely happy with her services and expertise. She is a true professional and is always very friendly and willing to help in any way. Our current reservations for Disneyworld is for 11 people and she guided me in a step by step way in all my at travel arrangements and quickly addressed all of my questions and concerns. She has certainly made our arrangements very eazy and has been a true professional and friend. I would certainly refer my family and friends to her for any travel arrangements in the future. Lastly, I will certainly plan to call her for any travel arrangements I may have. Please thank her on my behalf."
"Cathy held our hand through the entire process. She listened to the excursions we wanted, found the best service providers and booked it all. This was truly stress free planning from beginning to end."
" Marion helped me plan my husbands 50th birthday trip two years again. She did such a great job that my husband used her to plan my 50th birthday trip. We will continue to use her in the future.
Our friends who joined us on our recent trip, also used Marion."
"Donn Wurster - She is THE best! We hope she never retires!!!!!"
"Susie is a travel professional extraordinaire. I hope she never retires! For a busy professional, she is the best travel agent you could have. She is meticulous in planning for complex transportation issues. She always locate the best hotels that are extremely well situated and fantastic for easy walking to nearby sites of interest. She always gets the best travel tours."
"Anella is the BEST! Extremely responsive, very knowledgeable and did a tremendous job with our Anniversary trip to Secrets Maroma!!! Very responsive, very knowledgeable! Thank you Anella!!!"
"All aspects of our travel planning experience with Carol is positive. We so appreciate her efforts in rearranging our travel plans after we had already booked . Thank you."
"Terri did an excellent job...everything was more than we expected."
"Carol went above and beyond making our trip from Florida to California happen."
"Marion is always at the top of her game. Rapid responses and EXCELLENT customer service from day one to travel day. She's a keeper for us and for YOU. Two words: Detail oriented."
"We have been on many vacations over the years and have thoroughlyenjoyed each .Whether we stayed in the states or abroad,our vacation was phenomenal from beginning to end. Donna saw to every detail, from the flights ,transfers,excursions,hotel accommodations,restaurants and recommendations for anything and everything to make our vacation memorable and fantastic!!
Donna's ability to pull together a dream so solidly has been so commendable ,we are amazed and are able to completely focus on what a vacation is supposed to be, a fabulous and beautiful memory!! Thank you Donna for all our memories!!"
"Cathy did more than I expected. For example, she took care of my flights' check in since I had limited connection to internet while being away. That took a worry away from my mind and i was able to enjoy my vacations worries free.
Every time I sent an e-mail to Cathy, she immediately replied back with an answer, even if it was just to tell me she will look into it.
Cathy provided as many details as she could to make sure I had no issues while being on vacation, specially for the portion of my trip in which i was going to be on my own and not with a tour."
I would contact Cathy without hesitation to plan another vacation in the future.
"~~I have been fortunate to travel all over the world. I can honestly say that Donna was one of the best agents I have dealt with. Her knowledge, expertise, understanding, and advice all deserve full marks. Added to her great/wonderful responsiveness and follow up and made this a great experience. She is the BEST. Already have used her for our Europe trip in 2018."
"Carol is a pleasure to work with, she is very detail oriented and thorough. We had a great trip, the hotel was great, shuttle service, check in and flights went very well. Thanks for your help in planning our anniversary trip.
"In my many years of traveling I have been fortunate to visit every corner of the world and work with many agents especially in earlier years when this was prevalent. I actually worked with Hal Rosenbluth in the "70s. I must say that Donna is at the top of my list of people in this industry. Her professionalism, courtesy, follow up, follow thru, and expertise all get full marks from us. She is a pleasure to work with. As proof of how we feel we have already booked travel with Donna for 2018 and plan do so in years to come. She is at the top of the list for recommendations to friends."
"No request is too big or small. Elin works very hard to make sure our trip a memorable one. Would and have referred her to our friends..Will not use another agent!
" I had never used a travel agent before and she far exceeded my expectations...Very timely! Now that I discovered her, I would use her again."
"Donna has worked with us for several trips ,large groups and small groups. Her recommendations were always great and she made sure everything was covered and we could go on our trips with no worries. Donna is the best and would highly recommend her ! Rosenbluth is very lucky to have such a dedicated employee! A+"
"Donna doesn't miss anything!!! We know that we can always trust Donna's advice on destinations and lodging. She works miracles and has got us upgrades galore. Donna is a wonderful travel consultant - a huge asset to Rosenbluth Travel.
"Never before needed to coordinate a trip for a group of seven. Anella made the process easy and handled all the details with complete professionalism."
"Anella is amazing and we always trust her with our family travel plans! "
"Donna did a great job arranging our vacation and all the accommodations. Our trip went very smoothly and would recommend her to all our friends."
"Donna is an absolutely wonderful travel consultant. She provides amazing professional service by getting to know her customers preferences and providing them with the options they are looking for. I've never felt rushed and Donna always takes the time to make me feel as though planning my trip was as important to her as it was to me. I have planned all of my vacations with Donna and would encourage others to do the same."
"Tina is GREAT! Always there to answer questions we may have and to coordinate all the details of our trip so we just have to go and enjoy! Stress free!"
"Lisa is an exceptional agent. Always works hard to find me the best deals and follows through on all my requests. I have recommended Lisa to my friends and they have used her on numerous occasions. Wouldn't use anyone else."
"~~I have been EXTREMELY happy with Susie and her services. We are a group of 7 travelers, traveling to MX for a vacation. We have had several different requests and questions about our trip, and Susie has ALWAYS answered all of our concerns efficiently and quickly. Susie has been an absolute pleasure to work with! :-)
"Lisa provided me with options and the best package that would meet my budget for my entire travel. My emails and questions were answered promptly when there were concerns. Happy. Lisa kept us informed of any changes and took care of things promptly if there were a problem. Already have to two of my friends traveling next year. Like the service and will definitely use again."
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